Talk to the interviewer about any interest that you have in creativity and how you have implemented that desire in the workplace. Research the company online to discover any opportunities for future growth. . You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I am proud of my 3.90 GPA. My example of performance improvement was what they needed to make some changes. ", "I fully understand why a complete background check is required in this field of work. 37 Dnata Customer Service Agent jobs. P.O Box 522, Vice President Commercial Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. 3 round of interview. United Arab Emirates Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I am confident in my ability to work productively, and harmoniously, with multiple personalities in a close-working environment. Other21 %. Please help us protect Glassdoor by verifying that you're a ", "While researching Dnata and the local market I did see that there are a few competitors in our area. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Dubai malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Followed by 2 technical ,1 managerial round. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. . 1.Technical 2 technical 3 managerial 3 round of interview. {%selectedMarker.addressRegion%} Candidates interviewing for Test Manager and Revenue Accountant rated their interviews as the hardest, whereas interviews for Travel Consultant and Baggage Handler roles were rated as the easiest. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Any current certificates and tickets are helpful to bring with you to the interview. Followed by 2 technical ,1 managerial round. We do not have advertisements on our pages but we do try to make money through paid-memberships. )- Exhale. We will get enough time to answer the question and no need to be hurry. excuses voor het ongemak. Downvote 4. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Assure the interviewer that you see long-term career potential with Dnata. My co-worker wanted to go home, and he suggested that I lie about our count. The first interview at dnata. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. We seek the highest quality of customer service for you, at every stage of the dnata experience, regardless of your goal, destination, or needs. In one instance, I had a new coworker who was having some troubles fitting in. I do this to ensure that the more complicated parts of my projects are taken care of right away. ", "If I had to choose, I would rather be a dynamic leader. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. Amongst other general interview questions, I was tested on what do acronyms stand for. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. I was also processed for final interview. Show the interviewer that you are a motivated individual by telling the interviewer about a specific time that you took the lead on a demanding project. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. I applied online. ", "I try always to create 'what-ifs' because I know that plans change and fail. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} We do not claim our questions will be asked in any interview you may have. Job Location: Dubai, United Arab Emirates. I have three years' experience in public transport and four years' experience in private transportation. | . ", "Yes, I have been asked to lie on the job before. What is a typical day like for you at dnata? The process took 1 week. Si continas recibiendo este mensaje, infrmanos del problema It felt great to accomplish so much and receive recognition for my dedication. Show that you are proud of yourself and your career accomplishments! Be sure to research the kind of environment offered in this position before the interview. First, we get everyone off to a common start. The two sectors bring their challenges, so it is difficult to choose a preference. There were a few key takeaways from this experience. pour nous faire part du problme. This site uses cookies. Interviews at Dnata Experience Positive 50% Neutral 50% Getting an Interview Applied online 67% Campus Recruiting 33% Difficulty 2.0 Average Hard Average Easy Interviews for Top Jobs at Dnata Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) See more interviews for top jobs "The greatest accomplishment in my career was graduating University as an honors student while still working full time in a related field. Are there particular types of situations that you find distracting? "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. M.Roxas Highway After you pass that portion, you will be asked to remain seated. Ethical dilemmas in the workplace will come up from time to time. "For the past four years I have been working with ABC, in the private sector. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Through Indeed22 %. an. The recruitment coordinator immediately called for an initial interview after passing the paper screening. After a week, I was called to report to start my duty. ", "I try to leave the small, quick tasks for last. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. 1.Technical 2 technical 3 managerial 3 round of interview. ". Lack of benefits. Receiving feedback from a manager or supervisor can be tough. enviando un correo electrnico a I do understand the importance of it, though. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Als u dit bericht blijft zien, stuur dan een e-mail Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. Most frequently, I read Pavement Publications. We will get enough time to answer the question and no need to be hurry. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. "In my previous position, I did have a coworker who didn't pull their weight which created more work for the rest of the team. I am not the type of personality to be pushed around on the job. We should prepare about our self very well. Often we will leave the tasks that we don't like for last in the act of procrastination. ", "I have many accomplishments of which I am proud. Dnata Passenger Service Agent Interview Questions | Glassdoor I feel like, in most instances, the underachievers will weed themselves out over time, and it's rarely worth making a fuss over. My criminal record is clean as is my drivers' abstract. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. ", "I am looking for a long-term career opportunity within the transportation industry. I certainly enjoy the challenge!". I interviewed at Dnata (Ho Chi Minh City) in Mar 2021, Easy, just need a drug test to pass and very easy questions like what when were there a time you had delt with a difficult passenger and how do you handle your stress in a difficult time. I interviewed at Dnata in Jan 2018, Group activity day- they talked about the company and then had us do some team activites and then needed to answer 3 different question sheets, this was then followed by one on one interview. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. I believe it's easier to 'do' rather than 'tell.' - What do you see as the biggest change in this industry over the past 3 years? ", "That is a great question, and I appreciate that you consider continued education options for your employees. questo messaggio, invia un'email all'indirizzo That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. I have multiple safety-related tickets including X, Y, and Z. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Glassdoor users rated their interview experience at. - What is the company's primary goal for this position in the next 12 months? Si continas viendo este mensaje, The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. Help the interviewer to determine which personality type you are by answering this question clearly. Fax:+971 4 3166144, dnata Cargo With that said, I can certainly work in an unpredictable environment from time to time. You can rest assured that if you hire me for this role with Dnata, I will maintain a clean record. Anonymous Interview Candidate in Dubai . This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. RAHEEL PLASTERWALA - Customer Service Agent - dnata | LinkedIn Are you able to be productive in any environment? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Followed by 2 technical ,1 managerial round. Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. I interviewed at Dnata (Manila, Manila) in Nov 2022. I am looking for compensation that is aligned with the role and provides an opportunity for growth.". Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. If hired at Dnata you can be assured that I would exceed your safety expectations. "My interest is to have a long-term and successful career within transportation infrastructure. Ask me what a JSON or API is and I will tell you exactly what it is. Be sure to include capabilities that will potentially benefit this potential new employer. Assure the interviewer that you are most willing to comply with any form of background check they require. Interviewed through hireview app. We understand that discretion is one of the measures of excellence. I link the questions down below. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. Interview process at dnata Overall experience Poor Excellent Easy Difficult Interview process length About a day or two 41% About a week 19% About a month 18% More than one month 12% About two weeks 11% Most reported steps On-site interview 59% Background check 51% Drug test 49% Phone call/screening 26% Written test 20% Least reported steps We do this by creating interview questions that we think you might be asked. The higher priority tasks, I complete first. Working for Dnata gets you recognised and other companies want to grab you. It didn't take much time before our manager noticed this particular individual was slacking. Other times, we will mindfully move a job for last because we feel that it makes the most sense. How to Answer: Why Do You Want to Work Here? Through this system, I can focus on my tasks individually, rather than stress out by the multitude of tasks ahead of me. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. At this moment, if I could choose any course to take, I would pick XYZ. "I have never been told to lie to a fellow employee or supervisor on the job. Nous sommes dsols pour la gne occasionne. Candidates applying for Customer Service Associate had the quickest hiring process (on average 1 day), whereas Line Maintenance Mechanic roles had the slowest hiring process (on average 240 days). Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. I see that you have operations management positions open. Organized, detail oriented, and experienced in properly handling customer inquiries and transactions. This question can be a tough one because everyone wants to be liked and considered personable. per informarci del problema. Questions were about math, eye sight, english Grammer and passages but very tricky. You must create your own answers, and be prepared for any interview question in any interview. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. This ask was very exciting for me because I love to have a workplace where people know each other, are comfortable having a meaningful conversation, and where everyone can let loose now and then. Outgoing individual, with a keen interest in the service sector of the aviation industry, supported by work experience and the willingness to learn. Dnata Pax Service Agent Interview Questions | Glassdoor Wir entschuldigen uns fr die Umstnde. Talk about your education experience and be sure to highlight any areas of excellence. "Continued education is vital to me because it allows me to remain current and competitive in this industry. Working at dnata: 238 Reviews | Indeed.com I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. Proficiency in spoken and written English. This was disgusting behavior from an interviewer to question my integrity. I was asked what does JSON stand for and got the first two letters (what is this school)? - What is your favorite part about working here? Excellent time management skills combined with a superior knowledge of the customer service industry . dnata International Airport Operations Simple and easy to understand the process. The ability to make . The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. dnata Interview Questions & Answers | Indeed.com I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". Careers | dnata This question challenges you to think about how you act as a leader in your daily life. Self-motivated individual and strongly believes in teamwork. I feel that this particular position would take my career exactly where it should be. Amongst other general interview questions, I was tested on what do acronyms stand for. In my current position, I have had zero accidents in 3 years. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). Languages:{%selectedMarker.languages%} If I had to commit to just one, I would say that private transport brings me fresh challenges daily, which is exciting to me.". Onboarding new employees is an expensive and time-consuming endeavor for any employer. Think about what bothered you about this person and how you were affected by their behavior. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. {%selectedMarker.streetAddress%} dnata Customer Service Representative Interview Questions - Indeed Questions and Answers about Working at dnata | Indeed.com Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. I am best versed in Brosix, AOL Instant Messenger, and Freedcamp. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. Our date tracking prior to 2019 was not accurately kept. It's a better way to conduct such interview method. how do you handle your stress in a difficult time? Discuss the importance of safety, and what it means to you. Be enthusiastic when you discuss your long-term career plans! Here are some sample questions: - When would you like to have this position filled? Give an example of how you coached a coworker who was having difficulty preparing for a big presentation. The recruitment coordinator immediately called for an initial interview after passing the paper screening. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. dnata Employee Reviews for Customer Service Representative - Indeed I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. I was top of my class, and working full time. I refused to lie, and we stayed late. Most importantly, the interviewer wants to know how you let this person's behavior affect you and your work performance. Walk in Interview in Dubai Today & Tomorrow UAE (March 2023), Radisson Blu Careers in Dubai 2023 Job Openings, Dusit Thani Hotels & Resorts Careers in Abu Dhabi 2023, Abu Dhabi Airport Careers (ADAC) Job Opportunities 2023, Emirates Flight Catering Careers in Dubai 2023 EKFC Jobs, Emirates Careers Passenger Medical Response, dnata Jobs 2020 Required CUSTOMER SALES AND SERVICE AGENT.

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