You can purchase your new tickets and then request a refund for your previous purchase, To access the tickets you purchased on the AMC website or mobile app, simply sign in to your account and view your, You can also request the order confirmation email to be resent to your email address. Thanks so much for the tip! Refundsare not available after the booking showtime. Will book directly with theater from now on (unfortunately owned by the same company as Fandango :-(. I received a Fandango giftcard for Christmas. Locations with military pricing available are listed on this page. Claim your profile to access Trustpilots free business tools and connect with customers. For more information on this policy, please visit www.mpaa.org. The customer service was so good too. What is Your Rated R Policy? What other gift can provide action, drama, comedy and Junior Mints? Have you tried pulling up your order/confirm on the mobile app? This is a small fee the company uses to cover some expenses they are left with once they complete the refund. The application is provided on an "as-is" and "as available" basis. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. In case you need a refund for changed showing dates or canceled shows but are unsure how to do it yourself or don't want to bother arguing with Fandagos Customer Support DoNotPay can help you out. Phone number Phone Lookup. You can receive refunds for tickets up to 60 minutes before the showtime. If you need to refund your ticket order, please reach out to the box office or contact the theater directly. The reservations page on AMC showed a ticket for Avengers Endgame on Thursday the 25th at 6 PM - this shouldn't be there. Lookup any phone number With so many Robocalls and Phone Scams these days, check our phone registry first before returning that missed call. Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. Unfortunately, Special Engagements carry a pass restriction. Thank you for your purchase. Fandango accepts a variety of payment methods, which may include Visa, MasterCard, American Express, Discover/Novus, Venmo and PayPal and certain other digital wallets. The reservations page on AMC showed a ticket for Avengers Endgame on . Lowe and behold I had an email in key spam account. the app wont let you use any fandango credits, making it appear like you don't have any way to get that money back. This page will provide you with a list of our theatres, sorted by state. The film may contain explicit sex scenes, an accumulation of sexually-oriented language, and/or scenes of excessive violence. Parents should be especially careful about letting their younger children attend. If your card is registered, the theater can look up your account with your registered phone number or email. It won't go away until after that Thursday. How do you get more information about a rating? Experience the ultimate in movie sight and sound, All rights reserved Regal Theatres After entering the number on my gift card--several times, I got the same message each time: "Error, this card has already been redeemed". Sit back and relax while we do the work. If you arent satisfied with the Customer Support team, you can try reaching out to the Customer Care team by dialing 1-800-FANDANGO or contacting them directly at 1-866-8575-191. It is REGs policy to support the MPAA ratings system to the fullest extent possible. No images. A military discount is available at the box office and ID must be presented at the time of ticket purchase. Extremely hard to get a hold of once purchased. Pleaseclick hereto find out about becoming a Paragon Theaters employee and apply today! Please visit your local theater's page for specific ticket pricing. Four months later, I wanted to use my credit to buy a ticket and they said my account had been blocked and there was nothing they could do. These boards can cause slip, trip and fall hazards for our guests as well as our staff. DoNotPay can send the demand letter on your behalf or send it to your billing address so that you can forward it to the company after. Did not receive the confirmation email until 1 hour . How do I use Regal Gift Cards to purchase tickets? Still no response from Fandango. Why can't I register the gift card I received? Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. What criteria do they use? If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. And I get to pay an extra fee for this hassle? The following are considered holidays: New Years Day;Birthday of Martin Luther King, Jr.;President's Day;Memorial Day;Independence Day; Columbus Day; Labor Day;Thanksgiving Day; and Christmas Day. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. Guests falling victim to these sites will likely have print-from-home confirmation receipts with a series of numbers that are unrecognizable by AMC's point-of-sale. FANDANGO IS HORRIBLE I COULDNT MAKE MY MOVIE BECAUSE I WAS IN A CAR ACCIDENT ON MY WAY THERE I WAS LEFT ON HOLF FOR HOURS AND ALSO WROTE AN EMAIL AND NEVER HEARD FROM ANY WHILE MEANWHILE I WASTED MONEY ON TWO MOVIE TICKETS AND NEVER GOT A CHANCE TO SEE THE MOVIE THEIR CUSTOMER SERVICE IS HORRIBLE !!!!!!!!!!!! The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. Student discounts are not available online, and are only offered at select Paragon Theaters. No. No. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. Phone Support (please have your credit card used to purchase handy) +1 (888) 462-7342 Email support: Visit https://www.regmovies.com/rcc/contact-us Fandango: A handful of our locations, primarily Goodrich and Marcus cinemas, are on Fandango. You will need your charity's Tax ID number in order to complete the form. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. We use dedicated people and clever technology to safeguard our platform. Can I see showtimes for different dates and locations? Press question mark to learn the rest of the keyboard shortcuts. What is theDiamond Rewards Loyalty Program? Kiosk ticket sales are an important service for our guests. its a very bad app. The ORP Directory Lookup does not include providers who have submitted applications and are currently in the Medi-Cal . Does my theatre offer a student discount? What are the hours at the Chatterbox at Paragon Village? Wait to be redirected to another page. We've received notification that several of our guests have attempted to retrieve tickets that were purchased from websites halfcosttix.com and halfticket.com. There's a little square with the broken image icon, and my confirmation number, but no bar code to scan. When I click the link to print my tickets, the page comes up only as text. Someone needs to shut them down if they cant do better than this. REG reserves the right to refuse entrance to anyone that cannot present valid photo identification along with a ticket for the proper show time of the R rated film. They probably make more money scamming than selling tickets!!! Yes. Regal Entertainment is not responsible for lost, stolen, or recovered personal items. So, don't be shy with them at the box office. 2sandiesmail. With this app, sometimes it works and sometimes it doesn't. Honestly you can probably buy tickets in person, though thats not ideal with reserved seating you can still get in. I realize the last one will be a longshot but I wasn't sure. Be sure to note the expiration date on your reward and redeem in a timely manner. Please don't use Fandango for your movie tickets. The Regal Crown Club FAQ's can be found here. You have the ability to waive the service fees on Fandango with AMC Stubs. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? I actually tried to make multiple at various times - seats were going in and out and orders were failing left and right. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. ConAgra Policy, at this time, prevents us from making "Gluten Free" claims while the FDA Guidance on this matter is still being reviewed. Applicants must also present a negative TB test or chest xray within 6 months of hire. The number you need to dial is the number of the theater you bought tickets for. Absolute garbage company with terrible customer service! My eyesight cannot handle 3D screen and I explained to them and they still did not want to refund me or give me credit score. Track order. They see and acknowledge these, and see a failed transaction for Thursday the 25th @ AMC. Phone # on the card went nowwhere, so I googled them. Gift cards carry NO expiration date or dormancy fees. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. How do I refund my tickets? I complained bc the other 2/3 spots are also taken by Avengers tickets and they sent me 3 vouchers. I have the exact same error. How Long Before Fandango Customer Service Answers? You can definitely purchase tickets online! The only way I could get a credit was if I joined their VIP program. However, some discount tickets, like the Silver Experience can be upgraded at the theatre box office for an additional surcharge. Look at all the negative reviews - it is true. In this case, you'll likely have a barcode or QR code from the confirmation e-mail sent from fandango. All other General Admission seats do not allow for direct dine-inservice. To guarantee your are able to get tickets before they sellout, we offer the convenience of purchasing tickets (and at most locations reserving your favorite seat) in advance online. Activate card. What actions has Regal taken in regards to the coronavirus? For assistance, contact a staff member. Need a receipt? Go to that theater and print the ticket at the kiosk then go to customer service and ask for a refund. For additional information about the voluntary movie rating system and ratings for new releases, visit the Motion Picture Association of America's home page at http://www.mpaa.org. They lied and said that there had been a report of fraud and they refused to give me my money. This fee helps to ensure you can purchase tickets conveniently online before they sell out, to select your ideal seats where applicable, to order Food & Beverage in advance, and to skip lines at the theatre. Limited Time Only: Add your photo to a Visa card for free! Since I did not cancel my tickets before the movie the refused to refund tickets. While we would love to play every movie, especially the big blockbusters that we know our customers want to see, we don't always have that choice - the film studios decide which theater gets to play certain films. They expire after 2 weeks (really, who goes to the movies that often?). Does my theatre have a military discount? The ultimate first world problem! Black Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. If you need to change your seats or change your showtime, you must visit the box office prior to the showtime. For information about your membership, contact Fandango at http://support.fandango.com/, by phone at 1-866-857-5191 , or by mail at Fandango, 407 North Maple Drive, Suite 300, Beverly Hills, CA 90210; attention: VIP+ Program. I received a gift card and tried using it but kept getting an error message. Fandango offers refunds or exchanges, and there are several ways you can go about it. You can also retrieve tickets at the box office or automated box officewith the credit card you used to make the purchase onlineoryour confirmation number (see question below regarding retrieving confirmation). Totally inflexible. But the purchase went through according to AMC cause it was using one of my reservations. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. Their gluten free statement is as follows: Even though, to the best of our knowledge, Glutens are not present, we have not analyzed for the actual presence of gluten.

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